Glasses.com: Left arm broke right at rubber and need. Lenses...
Background on GetHuman67611's case
GetHuman: GetHuman67611 - can you tell our other Glasses.com customers when your case took place?
GetHuman67611: Yeah. It was afternoon, on December 7th.
GetHuman: Did you reach out to Glasses.com, and if so, how?
GetHuman: And which of these common Glasses.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman67611 a list of common Glasses.com problems)
GetHuman67611: "Warranty claim" was why I was trying to call.
GetHuman67611's review of Glasses.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Glasses.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman67611: Left arm broke right at rubber and need. Lenses didn't think they were supposed to scratch
GetHuman: Let's quantify your experience contacting Glasses.com. On a scale of 1 to 5, how easy is it go get help on a Glasses.com problem?
GetHuman67611: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman67611: I'd give them a five out of five on communication.
GetHuman: And what about Glasses.com's ability to quickly and effectively address your problem?
GetHuman67611: For that I would say five out of five.
GetHuman: And finally- any advice for other Glasses.com customers?
GetHuman67611: Call them early in the day or late. Don't forget any personal or account information you might need for Glasses.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman67611 taken from his Glasses.com customer service problem that occurred on December 7th, 2017.
Glasses.com
4.33 of 5 stars | 3 reviews
GetHuman67611's Glasses.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Glasses.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Glasses.com in any way.