Globe Telecom: I HAVE PROBLEMS WITH THE MESSAGE "We Receive a...
A Globe Telecom customer review by GetHuman user ~gLOBE uSER from November 24th, 2017
Background on ~gLOBE uSER's case
GetHuman: ~gLOBE uSER - can you tell our other Globe Telecom customers when your case took place?
~gLOBE uSER: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~gLOBE uSER a list of common Globe Telecom problems)
~gLOBE uSER: "Lower my bill" was why I was trying to call.
~gLOBE uSER's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gLOBE uSER: I HAVE PROBLEMS WITH THE MESSAGE "We Receive a Similar Promo registration from your number which is still in process.Please wait for the activation message first before using the service" I DONT UNDERSTAND WHY THIS HAS TO APPEAR ALWAYS.
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~gLOBE uSER: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gLOBE uSER: I'd give them a one out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~gLOBE uSER: For that I would say two out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~gLOBE uSER: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gLOBE uSER taken from his Globe Telecom customer service problem that occurred on November 17th, 2017.