Globe Telecom: bkit poh gn* connection nmin gani* poh ba talag...
A Globe Telecom customer review by GetHuman user ~ariel igme from November 10th, 2017
Background on ~ariel igme's case
GetHuman: ~ariel igme - can you tell our other Globe Telecom customers when your case took place?
~ariel igme: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~ariel igme a list of common Globe Telecom problems)
~ariel igme: "Cancel service" was why I was trying to call.
~ariel igme's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ariel igme: bkit poh gn* connection nmin gani* poh ba talaga ang *mbps.. pakiayos nmn poh para sulit poh ung babayaran namin... ung * mb inabot pa ng ** min. bago matapos ung download pakiayos nmn poh pls lang
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~ariel igme: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ariel igme: I'd give them a one out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~ariel igme: For that I would say four out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~ariel igme: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ariel igme taken from his Globe Telecom customer service problem that occurred on November 8th, 2017.