Globe Telecom: Wla palang kwenta sabi nila sa globe unli. Call...
A Globe Telecom customer review by GetHuman user ~nag nga from November 22nd, 2017
Background on ~nag nga's case
GetHuman: ~nag nga - can you tell our other Globe Telecom customers when your case took place?
~nag nga: Sure. It was morning, on November 13th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~nag nga a list of common Globe Telecom problems)
~nag nga: "Overcharge/Strange charge" was why I was trying to call.
~nag nga's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nag nga: Wla palang kwenta sabi nila sa globe unli. Call internation pero hindi nga nga kayu
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~nag nga: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nag nga: I'd give them a three out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~nag nga: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~nag nga: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nag nga taken from his Globe Telecom customer service problem that occurred on November 13th, 2017.