Glu Mobile: Hello I'm Brandon I play your game racing rival...
A Glu Mobile customer review by GetHuman user ~Brandon Huston from November 24th, 2017
Background on ~Brandon Huston 's case
GetHuman: ~Brandon Huston - can you tell our other Glu Mobile customers when your case took place?
~Brandon Huston : Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to Glu Mobile, and if so, how?
GetHuman: And which of these common Glu Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Brandon Huston a list of common Glu Mobile problems)
~Brandon Huston : "Overcharge/Strange charge" was why I was trying to contact.
~Brandon Huston 's review of Glu Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Glu Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brandon Huston : Hello I'm Brandon I play your game racing rivals and I had *** gems and $***'*** cash and I loged on and everything was gone my gems cash and now when i go to buy a car it says I don't have enought gems and then I hit close on the tab and the game crashes and won't reload please fix this and I wolud like my gems and cash back please cause I spent real money on that and if I don't get them back I'm going to be really really mad and will probley delete the game and never down load it agine and I have a lot of firends that love and play this game
GetHuman: Let's quantify your experience contacting Glu Mobile. On a scale of 1 to 5, how easy is it go get help on a Glu Mobile problem?
~Brandon Huston : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brandon Huston : I'd give them a one out of five on communication.
GetHuman: And what about Glu Mobile's ability to quickly and effectively address your problem?
~Brandon Huston : For that I would say one out of five.
GetHuman: And finally- any advice for other Glu Mobile customers?
~Brandon Huston : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Glu Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brandon Huston taken from his Glu Mobile customer service problem that occurred on November 23rd, 2017.
Glu Mobile
1.00 of 5 stars | 19 reviews
~Brandon Huston 's Glu Mobile Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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