Glu Mobile: no one answered i am being billed for something...
A Glu Mobile customer review by GetHuman user GetHuman-48224 from November 25th, 2017
Background on GetHuman-48224's case
GetHuman: GetHuman-48224 - can you tell our other Glu Mobile customers when your case took place?
GetHuman-48224: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Glu Mobile, and if so, how?
GetHuman: And which of these common Glu Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48224 a list of common Glu Mobile problems)
GetHuman-48224: "Setup service" was why I was trying to contact.
GetHuman-48224's review of Glu Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Glu Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48224: no one answered i am being billed for something i am unaware of. multiple charges are being taken from my account twice in one day
GetHuman: Let's quantify your experience contacting Glu Mobile. On a scale of 1 to 5, how easy is it go get help on a Glu Mobile problem?
GetHuman-48224: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48224: I'd give them a one out of five on communication.
GetHuman: And what about Glu Mobile's ability to quickly and effectively address your problem?
GetHuman-48224: For that I would say one out of five.
GetHuman: And finally- any advice for other Glu Mobile customers?
GetHuman-48224: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Glu Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48224 taken from his Glu Mobile customer service problem that occurred on November 16th, 2017.
Glu Mobile
1.00 of 5 stars | 19 reviews
GetHuman-48224's Glu Mobile Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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