Glu Mobile: This game is all about money! I have bought soo...
A Glu Mobile customer review by GetHuman user ~Jules from November 25th, 2017
Background on ~Jules's case
GetHuman: ~Jules - can you tell our other Glu Mobile customers when your case took place?
~Jules: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Glu Mobile, and if so, how?
GetHuman: And which of these common Glu Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Jules a list of common Glu Mobile problems)
~Jules: "Setup service" was why I was trying to contact.
~Jules's review of Glu Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Glu Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jules: This game is all about money! I have bought sooooo many stars on my cc and dont recieve them ..it goes to site not responding ..how convient ! But the take the money off my account..I guess thats there real Christmas gift to us ..thats just sad:( I bought the package and recieved nothing thats just wrong Kim has enough money...I loved her as a real woman and respected her but to rob people ..throwing out false hope for a game is just bs !
GetHuman: Let's quantify your experience contacting Glu Mobile. On a scale of 1 to 5, how easy is it go get help on a Glu Mobile problem?
~Jules: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jules: I'd give them a two out of five on communication.
GetHuman: And what about Glu Mobile's ability to quickly and effectively address your problem?
~Jules: For that I would say three out of five.
GetHuman: And finally- any advice for other Glu Mobile customers?
~Jules: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Glu Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jules taken from his Glu Mobile customer service problem that occurred on November 21st, 2017.
Glu Mobile
1.00 of 5 stars | 19 reviews
~Jules's Glu Mobile Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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