GoFundMe: I am trying to change to the date posted and th...
A GoFundMe customer review by GetHuman user ~manamay from November 27th, 2017
Background on ~manamay's case
GetHuman: ~manamay - can you tell our other GoFundMe customers when your case took place?
~manamay: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to GoFundMe, and if so, how?
GetHuman: And which of these common GoFundMe customer issues best describes the reason you wanted to talk to them?
(Shows ~manamay a list of common GoFundMe problems)
~manamay: "Technical support" was why I was trying to contact.
~manamay's review of GoFundMe customer service
GetHuman: So how would you sum up your experience for GetHuman's GoFundMe customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~manamay: I am trying to change to the date posted and there is no *Question* to ask regarding this issue so it comes across like fraud.
GetHuman: Let's quantify your experience contacting GoFundMe. On a scale of 1 to 5, how easy is it go get help on a GoFundMe problem?
~manamay: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~manamay: I'd give them a three out of five on communication.
GetHuman: And what about GoFundMe's ability to quickly and effectively address your problem?
~manamay: For that I would say four out of five.
GetHuman: And finally- any advice for other GoFundMe customers?
~manamay: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GoFundMe to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~manamay taken from his GoFundMe customer service problem that occurred on November 19th, 2017.