GoFundMe: My daughter set up an account for her daughter...
A GoFundMe customer review by GetHuman user GetHuman-53847 from November 27th, 2017
Background on GetHuman-53847's case
GetHuman: GetHuman-53847 - can you tell our other GoFundMe customers when your case took place?
GetHuman-53847: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to GoFundMe, and if so, how?
GetHuman: And which of these common GoFundMe customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53847 a list of common GoFundMe problems)
GetHuman-53847: "Question" was why I was trying to contact.
GetHuman-53847's review of GoFundMe customer service
GetHuman: So how would you sum up your experience for GetHuman's GoFundMe customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53847: My daughter set up an account for her daughter & now after just * donations, it won't let anyone put in anymore & no customer service here at all.
GetHuman: Let's quantify your experience contacting GoFundMe. On a scale of 1 to 5, how easy is it go get help on a GoFundMe problem?
GetHuman-53847: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53847: I'd give them a one out of five on communication.
GetHuman: And what about GoFundMe's ability to quickly and effectively address your problem?
GetHuman-53847: For that I would say three out of five.
GetHuman: And finally- any advice for other GoFundMe customers?
GetHuman-53847: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GoFundMe to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53847 taken from his GoFundMe customer service problem that occurred on November 22nd, 2017.