Golden Corral: AFTER GETTING OFF WORK, I WENT OUT WITH MY FAMI...
A Golden Corral customer review by GetHuman user ~NOROACHES from November 16th, 2017
Background on ~NOROACHES's case
GetHuman: ~NOROACHES - can you tell our other Golden Corral customers when your case took place?
~NOROACHES: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Golden Corral, and if so, how?
GetHuman: And which of these common Golden Corral customer issues best describes the reason you wanted to talk to them?
(Shows ~NOROACHES a list of common Golden Corral problems)
~NOROACHES: "Complaint" was why I was trying to contact.
~NOROACHES's review of Golden Corral customer service
GetHuman: So how would you sum up your experience for GetHuman's Golden Corral customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NOROACHES: AFTER GETTING OFF WORK, I WENT OUT WITH MY FAMILY TO ENJOY DINNER TOGETHER, WE DECIDED ON THE GOLDEN CORRAL, AFTER PAYING AND GETTING OUR TABLE, WE DECIDED TO GET PLATES AND GO GET OUR FOOD, WE WENT UP TO THE SALAD BAR AND CRAWLING ACROSS THE COUNTER WAS A HUGE COCKROACH, THEN AFTER SEEING THAT AND STUPIDLY CONTINUING ON OUR WAY TO THE CHICKEN*POTATOES, I SEE NOT ONE BUT THREE ROACHES, I ASKED TO SPEAK TO A MANAGER AND I WAS DIRECTED TO STEVE AND HIS SON KYLE, AFTER EXPLAINING TO THEM THAT I SAW ROACHES, POINTED OUT ONE THAT I SAW, AND ASKING FOR MY MONEY BACK, **.** DOLLARS AT THAT, I WAS REFUSED, AND THEY BECAME VERY RUDE, AND DECIDED TO SCREAM IN FRONT OF OTHER CUSTOMERS, I DID NOT GET MY MONEY BACK, THAT PLACE IS A HUGE JOKE, NOT ONLY WAS I NOT REFUNDED, I WAS TREATED WITH GREAT DISRESPECT. LEBANON, PA
GetHuman: Let's quantify your experience contacting Golden Corral. On a scale of 1 to 5, how easy is it go get help on a Golden Corral problem?
~NOROACHES: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NOROACHES: I'd give them a one out of five on communication.
GetHuman: And what about Golden Corral's ability to quickly and effectively address your problem?
~NOROACHES: For that I would say one out of five.
GetHuman: And finally- any advice for other Golden Corral customers?
~NOROACHES: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Golden Corral to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NOROACHES taken from his Golden Corral customer service problem that occurred on November 14th, 2017.