Golden Corral: Horrible service apparently the worker went on...

A Golden Corral customer review by GetHuman user ~Crystal from November 28th, 2017

Background on ~Crystal's case

GetHuman: ~Crystal - can you tell our other Golden Corral customers when your case took place?
~Crystal: Yes I can. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Golden Corral, and if so, how?
~Crystal: I used a help page I found on the GetHuman Golden Corral customer service contact info page: Contact Golden Corral Customer Service
GetHuman: And which of these common Golden Corral customer issues best describes the reason you wanted to talk to them?
(Shows ~Crystal a list of common Golden Corral problems)
~Crystal: "Overcharge/Strange charge" was why I was trying to contact.

~Crystal's review of Golden Corral customer service

GetHuman: So how would you sum up your experience for GetHuman's Golden Corral customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Crystal: Horrible service apparently the worker went on break never mentioned it no I other person asked if we. Weeds refills or picked up our empty plates and workers were standing behind our table chit chatting loud and manager didn't do anything he aswell was just standing there talking with his workers asked for a refill and none of them responded manager was there didn't do anything it was my first visit and a horrible experience I'll never be going there again
GetHuman: Let's quantify your experience contacting Golden Corral. On a scale of 1 to 5, how easy is it go get help on a Golden Corral problem?
~Crystal: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Crystal: I'd give them a three out of five on communication.
GetHuman: And what about Golden Corral's ability to quickly and effectively address your problem?
~Crystal: For that I would say two out of five.
GetHuman: And finally- any advice for other Golden Corral customers?
~Crystal: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Golden Corral to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Crystal taken from his Golden Corral customer service problem that occurred on November 22nd, 2017.

Golden Corral

1.00 of 5 stars | 12 reviews

~Crystal's Golden Corral Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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