Golden One Credit Union: I had an amazing experience with a representati...
A Golden One Credit Union customer review by GetHuman user GetHuman-40610 from November 21st, 2017
Background on GetHuman-40610's case
GetHuman: GetHuman-40610 - can you tell our other Golden One Credit Union customers when your case took place?
GetHuman-40610: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Golden One Credit Union, and if so, how?
GetHuman: And which of these common Golden One Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-40610 a list of common Golden One Credit Union problems)
GetHuman-40610: "Question" was why I was trying to call.
GetHuman-40610's review of Golden One Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Golden One Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-40610: I had an amazing experience with a representative who responded with "Amazing" when asked how he was doing today! I was able to check my account balance and make a transfer of funds from one account to the other with less trouble than I usually experience on line, and I did not have to go on line for fear of my account being Hacked since there is no more support for Windows XP Users. Thank you
GetHuman: Let's quantify your experience contacting Golden One Credit Union. On a scale of 1 to 5, how easy is it go get help on a Golden One Credit Union problem?
GetHuman-40610: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-40610: I'd give them a three out of five on communication.
GetHuman: And what about Golden One Credit Union's ability to quickly and effectively address your problem?
GetHuman-40610: For that I would say five out of five.
GetHuman: And finally- any advice for other Golden One Credit Union customers?
GetHuman-40610: Call them early in the day or late. Don't forget any personal or account information you might need for Golden One Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-40610 taken from his Golden One Credit Union customer service problem that occurred on November 19th, 2017.