Golf Galaxy: Guided me on the type of ball I should be using...
A Golf Galaxy customer review by GetHuman user ~The Phantom from November 2nd, 2017
Background on ~The Phantom's case
GetHuman: ~The Phantom - can you tell our other Golf Galaxy customers when your case took place?
~The Phantom: Yes. It was evening, on October 27th.
GetHuman: Did you reach out to Golf Galaxy, and if so, how?
GetHuman: And which of these common Golf Galaxy customer issues best describes the reason you wanted to talk to them?
(Shows ~The Phantom a list of common Golf Galaxy problems)
~The Phantom: "Complaint" was why I was trying to call.
~The Phantom's review of Golf Galaxy customer service
GetHuman: So how would you sum up your experience for GetHuman's Golf Galaxy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Phantom: Guided me on the type of ball I should be using for my swing speed, age, and accuracy but not to the extent of sacrifc a great deal of distance.
GetHuman: Let's quantify your experience contacting Golf Galaxy. On a scale of 1 to 5, how easy is it go get help on a Golf Galaxy problem?
~The Phantom: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Phantom: I'd give them a one out of five on communication.
GetHuman: And what about Golf Galaxy's ability to quickly and effectively address your problem?
~The Phantom: For that I would say one out of five.
GetHuman: And finally- any advice for other Golf Galaxy customers?
~The Phantom: Call them early in the day or late. Don't forget any personal or account information you might need for Golf Galaxy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The Phantom taken from his Golf Galaxy customer service problem that occurred on October 27th, 2017.