Golf Galaxy: I shop there often and always find quick answer...
A Golf Galaxy customer review by GetHuman user ~Rex Carnival from November 2nd, 2017
Background on ~Rex Carnival's case
GetHuman: ~Rex Carnival - can you tell our other Golf Galaxy customers when your case took place?
~Rex Carnival: Yup. It was afternoon, on October 27th.
GetHuman: Did you reach out to Golf Galaxy, and if so, how?
GetHuman: And which of these common Golf Galaxy customer issues best describes the reason you wanted to talk to them?
(Shows ~Rex Carnival a list of common Golf Galaxy problems)
~Rex Carnival: "Make a purchase" was why I was trying to call.
~Rex Carnival's review of Golf Galaxy customer service
GetHuman: So how would you sum up your experience for GetHuman's Golf Galaxy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rex Carnival: I shop there often and always find quick answers to my questions. Finding the correct golf ball for someone's swing is subjective. The service people ask the right questions regarding swing speed and preference for feel vs. distance.
GetHuman: Let's quantify your experience contacting Golf Galaxy. On a scale of 1 to 5, how easy is it go get help on a Golf Galaxy problem?
~Rex Carnival: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rex Carnival: I'd give them a one out of five on communication.
GetHuman: And what about Golf Galaxy's ability to quickly and effectively address your problem?
~Rex Carnival: For that I would say one out of five.
GetHuman: And finally- any advice for other Golf Galaxy customers?
~Rex Carnival: Call them early in the day or late. Don't forget any personal or account information you might need for Golf Galaxy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rex Carnival taken from his Golf Galaxy customer service problem that occurred on October 27th, 2017.