Golf Galaxy: My question was answered quickly and was inform...
A Golf Galaxy customer review by GetHuman user GetHuman-244167 from October 30th, 2017
Background on GetHuman-244167's case
GetHuman: GetHuman-244167 - can you tell our other Golf Galaxy customers when your case took place?
GetHuman-244167: Yeah. It was evening, on October 20th.
GetHuman: Did you reach out to Golf Galaxy, and if so, how?
GetHuman: And which of these common Golf Galaxy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-244167 a list of common Golf Galaxy problems)
GetHuman-244167: "Change order" was why I was trying to call.
GetHuman-244167's review of Golf Galaxy customer service
GetHuman: So how would you sum up your experience for GetHuman's Golf Galaxy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-244167: My question was answered quickly and was informative. I'm not sure that it was what I was looking for but it was satisfactory.
GetHuman: Let's quantify your experience contacting Golf Galaxy. On a scale of 1 to 5, how easy is it go get help on a Golf Galaxy problem?
GetHuman-244167: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-244167: I'd give them a two out of five on communication.
GetHuman: And what about Golf Galaxy's ability to quickly and effectively address your problem?
GetHuman-244167: For that I would say three out of five.
GetHuman: And finally- any advice for other Golf Galaxy customers?
GetHuman-244167: Call them early in the day or late. Don't forget any personal or account information you might need for Golf Galaxy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-244167 taken from his Golf Galaxy customer service problem that occurred on October 20th, 2017.