Golf Galaxy: The clerk was pleasant and very helpful*did not...
A Golf Galaxy customer review by GetHuman user GetHuman-354819 from November 4th, 2017
Background on GetHuman-354819's case
GetHuman: GetHuman-354819 - can you tell our other Golf Galaxy customers when your case took place?
GetHuman-354819: Yes. It was afternoon, on October 29th.
GetHuman: Did you reach out to Golf Galaxy, and if so, how?
GetHuman: And which of these common Golf Galaxy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-354819 a list of common Golf Galaxy problems)
GetHuman-354819: "Change order" was why I was trying to call.
GetHuman-354819's review of Golf Galaxy customer service
GetHuman: So how would you sum up your experience for GetHuman's Golf Galaxy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-354819: The clerk was pleasant and very helpful*did not try to push anything but rather *tried to give me exactly what I needed *and he did. Would definately return.
GetHuman: Let's quantify your experience contacting Golf Galaxy. On a scale of 1 to 5, how easy is it go get help on a Golf Galaxy problem?
GetHuman-354819: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-354819: I'd give them a two out of five on communication.
GetHuman: And what about Golf Galaxy's ability to quickly and effectively address your problem?
GetHuman-354819: For that I would say one out of five.
GetHuman: And finally- any advice for other Golf Galaxy customers?
GetHuman-354819: Call them early in the day or late. Don't forget any personal or account information you might need for Golf Galaxy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-354819 taken from his Golf Galaxy customer service problem that occurred on October 29th, 2017.