Google: Couldn't understand operator.*Very rude!! Actua...
A Google customer review by GetHuman user ~sweating bullets from November 27th, 2017
Background on ~sweating bullets's case
GetHuman: ~sweating bullets - can you tell our other Google customers when your case took place?
~sweating bullets: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~sweating bullets a list of common Google problems)
~sweating bullets: "Refund or Suspicious Charges" was why I was trying to call.
~sweating bullets's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sweating bullets: Couldn't understand operator.*Very rude!! Actually hung up on me !! Called back and hung up again. Tried back and wouldn't connect. Wouldn't recommend to my worst enemy !I am
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~sweating bullets: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sweating bullets: I'd give them a one out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~sweating bullets: For that I would say five out of five.
GetHuman: And finally- any advice for other Google customers?
~sweating bullets: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sweating bullets taken from his Google customer service problem that occurred on November 24th, 2017.