Google: I want to kmow how to stop average people from...

A Google customer review by GetHuman user ~Travis Menenhall from November 25th, 2017

Background on ~Travis Menenhall's case

GetHuman: ~Travis Menenhall - can you tell our other Google customers when your case took place?
~Travis Menenhall: Sure. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Google, and if so, how?
~Travis Menenhall: I used the 650-253-0000 number I found for on the GetHuman Google customer phone number page I was on: Google Customer Service Phone Number
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~Travis Menenhall a list of common Google problems)
~Travis Menenhall: "Account hacked" was why I was trying to contact.

~Travis Menenhall's review of Google customer service

GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Travis Menenhall: I want to kmow how to stop average people from ripping songs off of my albums to distribue to other users with out my expressed written consent. I've got over millions of fast around the world and I feel asthough i'm losting sponsoring add payment due to this. I am Moe's personal assistant akd he's hightly upset that people are ripping songs from his albums to be sshared to milloions with outout any royalities being paid in return. Is there a way for the USE "Moe Bandy Music" to be to sole distribution artist to fix this other and turning each and every video in?
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~Travis Menenhall: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Travis Menenhall: I'd give them a three out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~Travis Menenhall: For that I would say four out of five.
GetHuman: And finally- any advice for other Google customers?
~Travis Menenhall: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Travis Menenhall taken from his Google customer service problem that occurred on November 23rd, 2017.

Google

1.56 of 5 stars | 732 reviews

~Travis Menenhall's Google Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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