So they gave out my Google Voice number to some...

A Google customer review by GetHuman user ~Ronald Robert Richard-Michaels from November 25th, 2017

Background on ~Ronald Robert Richard-Michaels's case

GetHuman: ~Ronald Robert Richard-Michaels - can you tell our other Google customers when your case took place?
~Ronald Robert Richard-Michaels: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Google, and if so, how?
~Ronald Robert Richard-Michaels: I used the 650-253-0000 number I found for on the GetHuman Google customer phone number page I was on: Google Customer Service Phone Number
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~Ronald Robert Richard-Michaels a list of common Google problems)
~Ronald Robert Richard-Michaels: "Lost phone" was why I was trying to call.

~Ronald Robert Richard-Michaels's review of Google customer service

GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ronald Robert Richard-Michaels: So they gave out my Google Voice number to someone else. Now, I can't get anyone on the phone to rectify this problem. I ain't got no party line. The situation's blowing my mind. Oh. I just can't take this anymore.
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~Ronald Robert Richard-Michaels: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ronald Robert Richard-Michaels: I'd give them a one out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~Ronald Robert Richard-Michaels: For that I would say four out of five.
GetHuman: And finally- any advice for other Google customers?
~Ronald Robert Richard-Michaels: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ronald Robert Richard-Michaels taken from his Google customer service problem that occurred on November 20th, 2017.


1.56 of 5 stars | 732 reviews

~Ronald Robert Richard-Michaels's Google Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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