Greyhound: The only problem was that the guy i was talking...

A Greyhound customer review by GetHuman user ~Tupac Lives :) from November 21st, 2017

Background on ~Tupac Lives :)'s case

GetHuman: ~Tupac Lives :) - can you tell our other Greyhound customers when your case took place?
~Tupac Lives :): Yes. It was evening, on November 13th.
GetHuman: Did you reach out to Greyhound, and if so, how?
~Tupac Lives :): I used the 214-849-8966 number I found for on the GetHuman Greyhound customer phone number page I was on: Greyhound Customer Service Phone Number
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~Tupac Lives :) a list of common Greyhound problems)
~Tupac Lives :): "Make a booking" was why I was trying to call.

~Tupac Lives :)'s review of Greyhound customer service

GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tupac Lives :): The only problem was that the guy i was talking to sounded Chinese and was really heard to understand.
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~Tupac Lives :): I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tupac Lives :): I'd give them a five out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~Tupac Lives :): For that I would say one out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~Tupac Lives :): Call them early in the day or late. Don't forget any personal or account information you might need for Greyhound to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tupac Lives :) taken from his Greyhound customer service problem that occurred on November 13th, 2017.


2.45 of 5 stars | 229 reviews

~Tupac Lives :)'s Greyhound Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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