Grubhub: The Computer was saying Two Minutes. over and o...
A Grubhub customer review by GetHuman user ~Anonymous from November 28th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Grubhub customers when your case took place?
~Anonymous: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Grubhub, and if so, how?
GetHuman: And which of these common Grubhub customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Grubhub problems)
~Anonymous: "Update account information" was why I was trying to call.
~Anonymous's review of Grubhub customer service
GetHuman: So how would you sum up your experience for GetHuman's Grubhub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: The Computer was saying Two Minutes. over and over again.. this need to get much better.
GetHuman: Let's quantify your experience contacting Grubhub. On a scale of 1 to 5, how easy is it go get help on a Grubhub problem?
~Anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Grubhub's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Grubhub customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Grubhub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Grubhub customer service problem that occurred on November 18th, 2017.