H. H. Gregg: I signed up with HHgreg saying I would get a...
A H. H. Gregg customer review by GetHuman user ~Donna from November 25th, 2017
Background on ~Donna's case
GetHuman: ~Donna - can you tell our other H. H. Gregg customers when your case took place?
~Donna: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to H. H. Gregg, and if so, how?
GetHuman: And which of these common H. H. Gregg customer issues best describes the reason you wanted to talk to them?
(Shows ~Donna a list of common H. H. Gregg problems)
~Donna: "Where to buy" was why I was trying to call.
~Donna's review of H. H. Gregg customer service
GetHuman: So how would you sum up your experience for GetHuman's H. H. Gregg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Donna: I signed up with HHgreg saying I would get a **% off coupon, that I wanted to use for a TV I was purchasing. I called on * seperate occasions within the times they listed they were open for business. Each recording said I had a ** minute wait, after an hour of holding EACH TIME. I hung up. I sent an email listed on their page. I never received a response. I called the store where I finally purchased the TV an the girl took my informaton and said someone would return my call. I'm still waiting and that was weeks ago.
GetHuman: Let's quantify your experience contacting H. H. Gregg. On a scale of 1 to 5, how easy is it go get help on a H. H. Gregg problem?
~Donna: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Donna: I'd give them a two out of five on communication.
GetHuman: And what about H. H. Gregg's ability to quickly and effectively address your problem?
~Donna: For that I would say one out of five.
GetHuman: And finally- any advice for other H. H. Gregg customers?
~Donna: Call them early in the day or late. Don't forget any personal or account information you might need for H. H. Gregg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Donna taken from his H. H. Gregg customer service problem that occurred on November 16th, 2017.