H. H. Gregg: this was one of the most frustrating experience...
A H. H. Gregg customer review by GetHuman user GetHuman-350256 from November 27th, 2017
Background on GetHuman-350256's case
GetHuman: GetHuman-350256 - can you tell our other H. H. Gregg customers when your case took place?
GetHuman-350256: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to H. H. Gregg, and if so, how?
GetHuman: And which of these common H. H. Gregg customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-350256 a list of common H. H. Gregg problems)
GetHuman-350256: "Warranty claim" was why I was trying to call.
GetHuman-350256's review of H. H. Gregg customer service
GetHuman: So how would you sum up your experience for GetHuman's H. H. Gregg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-350256: this was one of the most frustrating experiences to a customer serv that I have had. long wait, too many transfers and no help at the end of the line from a non-engaged entity. never buy from HHGregg again.
GetHuman: Let's quantify your experience contacting H. H. Gregg. On a scale of 1 to 5, how easy is it go get help on a H. H. Gregg problem?
GetHuman-350256: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-350256: I'd give them a one out of five on communication.
GetHuman: And what about H. H. Gregg's ability to quickly and effectively address your problem?
GetHuman-350256: For that I would say four out of five.
GetHuman: And finally- any advice for other H. H. Gregg customers?
GetHuman-350256: Call them early in the day or late. Don't forget any personal or account information you might need for H. H. Gregg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-350256 taken from his H. H. Gregg customer service problem that occurred on November 22nd, 2017.