H. H. Gregg: Got a New TV online with a broken screen. HHgre...

A H. H. Gregg customer review by GetHuman user ~flyrc100 from November 26th, 2017

Background on ~flyrc100's case

GetHuman: ~flyrc100 - can you tell our other H. H. Gregg customers when your case took place?
~flyrc100: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to H. H. Gregg, and if so, how?
~flyrc100: I used the 800-284-7344 number I found for on the GetHuman H. H. Gregg customer phone number page I was on: H. H. Gregg Customer Service Phone Number
GetHuman: And which of these common H. H. Gregg customer issues best describes the reason you wanted to talk to them?
(Shows ~flyrc100 a list of common H. H. Gregg problems)
~flyrc100: "Technical support" was why I was trying to call.

~flyrc100's review of H. H. Gregg customer service

GetHuman: So how would you sum up your experience for GetHuman's H. H. Gregg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flyrc100: Got a New TV online with a broken screen. HHgreg refused to take it back even though their invouice says items can be returned in ** days. They are horrible. This is the first and last item I will ever buy from them.
GetHuman: Let's quantify your experience contacting H. H. Gregg. On a scale of 1 to 5, how easy is it go get help on a H. H. Gregg problem?
~flyrc100: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flyrc100: I'd give them a four out of five on communication.
GetHuman: And what about H. H. Gregg's ability to quickly and effectively address your problem?
~flyrc100: For that I would say one out of five.
GetHuman: And finally- any advice for other H. H. Gregg customers?
~flyrc100: Call them early in the day or late. Don't forget any personal or account information you might need for H. H. Gregg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flyrc100 taken from his H. H. Gregg customer service problem that occurred on November 22nd, 2017.

H. H. Gregg

1.17 of 5 stars | 49 reviews

~flyrc100's H. H. Gregg Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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