H. H. Gregg: Purchased an * year extended warranty from them...
A H. H. Gregg customer review by GetHuman user ~BUYER BEWARE.... from November 14th, 2017
Background on ~BUYER BEWARE....'s case
GetHuman: ~BUYER BEWARE.... - can you tell our other H. H. Gregg customers when your case took place?
~BUYER BEWARE....: Sure. It was morning, on November 6th.
GetHuman: Did you reach out to H. H. Gregg, and if so, how?
GetHuman: And which of these common H. H. Gregg customer issues best describes the reason you wanted to talk to them?
(Shows ~BUYER BEWARE.... a list of common H. H. Gregg problems)
~BUYER BEWARE....: "Technical support" was why I was trying to call.
~BUYER BEWARE....'s review of H. H. Gregg customer service
GetHuman: So how would you sum up your experience for GetHuman's H. H. Gregg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BUYER BEWARE....: Purchased an * year extended warranty from them. I have placed ** calls, its been ** days, and still have not received service from them. Now I was told the notes for refund are not in the system and had to look into it. Placed on hold and then disconnected. I will seriously never purchase from them again its not worth the headaches.
GetHuman: Let's quantify your experience contacting H. H. Gregg. On a scale of 1 to 5, how easy is it go get help on a H. H. Gregg problem?
~BUYER BEWARE....: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BUYER BEWARE....: I'd give them a two out of five on communication.
GetHuman: And what about H. H. Gregg's ability to quickly and effectively address your problem?
~BUYER BEWARE....: For that I would say three out of five.
GetHuman: And finally- any advice for other H. H. Gregg customers?
~BUYER BEWARE....: Call them early in the day or late. Don't forget any personal or account information you might need for H. H. Gregg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BUYER BEWARE.... taken from his H. H. Gregg customer service problem that occurred on November 6th, 2017.