**** is when I learend that H&R Block wasnt do...
A H&R Block customer review by GetHuman user ~Beast410 from November 3rd, 2017
Background on ~Beast410's case
GetHuman: ~Beast410 - can you tell our other H&R Block customers when your case took place?
~Beast410: Yup. It was morning, on October 31st.
GetHuman: Did you reach out to H&R Block, and if so, how?
GetHuman: And which of these common H&R Block customer issues best describes the reason you wanted to talk to them?
(Shows ~Beast410 a list of common H&R Block problems)
~Beast410: "File a Return" was why I was trying to call.
~Beast410's review of H&R Block customer service
GetHuman: So how would you sum up your experience for GetHuman's H&R Block customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beast410: **** is when I learend that H&R Block wasnt doing as what they advertised...was told I was getting a refund...instead..after providing all of my information,,,I ended up owing... after thier mistake...(Im on a fixed income)....and never again! Buyer*customer beware! Just got thier advertisement as how they can help me and why havent used thier service. ARE YOU SERIOUS H&R? Signed a long time client who wont be seeking your services anylonger...I was a client for *** years.
GetHuman: Let's quantify your experience contacting H&R Block. On a scale of 1 to 5, how easy is it go get help on a H&R Block problem?
~Beast410: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beast410: I'd give them a two out of five on communication.
GetHuman: And what about H&R Block's ability to quickly and effectively address your problem?
~Beast410: For that I would say three out of five.
GetHuman: And finally- any advice for other H&R Block customers?
~Beast410: Call them early in the day or late. Don't forget any personal or account information you might need for H&R Block to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beast410 taken from his H&R Block customer service problem that occurred on October 31st, 2017.