H&R Block: I went to H&R for filing as I decided I will sh...
A H&R Block customer review by GetHuman user GetHuman-405800 from November 27th, 2017
Background on GetHuman-405800's case
GetHuman: GetHuman-405800 - can you tell our other H&R Block customers when your case took place?
GetHuman-405800: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to H&R Block, and if so, how?
GetHuman: And which of these common H&R Block customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-405800 a list of common H&R Block problems)
GetHuman-405800: "Ask For Tax Help" was why I was trying to call.
GetHuman-405800's review of H&R Block customer service
GetHuman: So how would you sum up your experience for GetHuman's H&R Block customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-405800: I went to H&R for filing as I decided I will shop around. Keep in mind I did not pay. They provided a foler to me and*s I thought it included my tax forms that I provided to them. After I got home and opened the envelope, they put some crappy ads in the envelope and not included my tax forms!! Never again. These are my tax form and H& R had no right to keep them. I had to drive by the office to pick up, who do u think u r??
GetHuman: Let's quantify your experience contacting H&R Block. On a scale of 1 to 5, how easy is it go get help on a H&R Block problem?
GetHuman-405800: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-405800: I'd give them a two out of five on communication.
GetHuman: And what about H&R Block's ability to quickly and effectively address your problem?
GetHuman-405800: For that I would say three out of five.
GetHuman: And finally- any advice for other H&R Block customers?
GetHuman-405800: Call them early in the day or late. Don't forget any personal or account information you might need for H&R Block to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-405800 taken from his H&R Block customer service problem that occurred on November 17th, 2017.