H&R Block: Could not answer my question about a ****-S inc...

A H&R Block customer review by GetHuman user ~jimmy from November 26th, 2017

Background on ~jimmy's case

GetHuman: ~jimmy - can you tell our other H&R Block customers when your case took place?
~jimmy: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to H&R Block, and if so, how?
~jimmy: I used the 800-472-5625 number I found for on the GetHuman H&R Block customer phone number page I was on: H&R Block Customer Service Phone Number
GetHuman: And which of these common H&R Block customer issues best describes the reason you wanted to talk to them?
(Shows ~jimmy a list of common H&R Block problems)
~jimmy: "Ask For Tax Help" was why I was trying to call.

~jimmy's review of H&R Block customer service

GetHuman: So how would you sum up your experience for GetHuman's H&R Block customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jimmy: Could not answer my question about a ****-S income form. told me to go to a local H&R Block and pay to get an answer:( I paid H&R Block for my tax service.
GetHuman: Let's quantify your experience contacting H&R Block. On a scale of 1 to 5, how easy is it go get help on a H&R Block problem?
~jimmy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jimmy: I'd give them a four out of five on communication.
GetHuman: And what about H&R Block's ability to quickly and effectively address your problem?
~jimmy: For that I would say five out of five.
GetHuman: And finally- any advice for other H&R Block customers?
~jimmy: Call them early in the day or late. Don't forget any personal or account information you might need for H&R Block to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jimmy taken from his H&R Block customer service problem that occurred on November 19th, 2017.

H&R Block

1.57 of 5 stars | 256 reviews

~jimmy's H&R Block Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like H&R Block, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with H&R Block in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!