H2O Wireless: First off they only hire hispanics very difficu...
A H2O Wireless customer review by GetHuman user ~Byron Gates Jr from November 24th, 2017
Background on ~Byron Gates Jr's case
GetHuman: ~Byron Gates Jr - can you tell our other H2O Wireless customers when your case took place?
~Byron Gates Jr: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Byron Gates Jr a list of common H2O Wireless problems)
~Byron Gates Jr: "Update account information" was why I was trying to call.
~Byron Gates Jr's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Byron Gates Jr: First off they only hire hispanics very difficult to understand them. I had H*o service since ****. Service was ok till * months ago my sim card went south. They refused to do anything about it, ate * months of payments with NO service, said they were going to send a new sim card, never did and won't even consider a refund. Stay as far away from these people as you can get. Company is owned by ATT.
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~Byron Gates Jr: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Byron Gates Jr: I'd give them a two out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~Byron Gates Jr: For that I would say five out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~Byron Gates Jr: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Byron Gates Jr taken from his H2O Wireless customer service problem that occurred on November 16th, 2017.