HP: Abysmal. This clown spoke some sort of pig lat...
A HP customer review by GetHuman user ~Done with HP from November 20th, 2017
Background on ~Done with HP's case
GetHuman: ~Done with HP - can you tell our other HP customers when your case took place?
~Done with HP: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to HP, and if so, how?
GetHuman: And which of these common HP customer issues best describes the reason you wanted to talk to them?
(Shows ~Done with HP a list of common HP problems)
~Done with HP: "Complaint" was why I was trying to call.
~Done with HP's review of HP customer service
GetHuman: So how would you sum up your experience for GetHuman's HP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Done with HP: Abysmal. This clown spoke some sort of pig latin. I asked for someone in the United States and he REFUSED to transfer me to someone in the US. Repeat, REFUSED several requests. I never did get through. I'm done with these arrogant HP ********.
GetHuman: Let's quantify your experience contacting HP. On a scale of 1 to 5, how easy is it go get help on a HP problem?
~Done with HP: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Done with HP: I'd give them a three out of five on communication.
GetHuman: And what about HP's ability to quickly and effectively address your problem?
~Done with HP: For that I would say five out of five.
GetHuman: And finally- any advice for other HP customers?
~Done with HP: Call them early in the day or late. Don't forget any personal or account information you might need for HP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Done with HP taken from his HP customer service problem that occurred on November 14th, 2017.