HP: I have called over * times keep getting told th...
A HP customer review by GetHuman user ~fuck off HP from November 26th, 2017
Background on ~fuck off HP's case
GetHuman: ~fuck off HP - can you tell our other HP customers when your case took place?
~fuck off HP: Yes. It was late at night, on November 18th.
GetHuman: Did you reach out to HP, and if so, how?
GetHuman: And which of these common HP customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck off HP a list of common HP problems)
~fuck off HP: "Warranty Claim" was why I was trying to call.
~fuck off HP's review of HP customer service
GetHuman: So how would you sum up your experience for GetHuman's HP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck off HP: I have called over * times keep getting told they will take care of it still nothing been * weeks now trying to get my computer fixed **** you HP get some English speaking people and some one that really wants to help
GetHuman: Let's quantify your experience contacting HP. On a scale of 1 to 5, how easy is it go get help on a HP problem?
~fuck off HP: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck off HP: I'd give them a one out of five on communication.
GetHuman: And what about HP's ability to quickly and effectively address your problem?
~fuck off HP: For that I would say four out of five.
GetHuman: And finally- any advice for other HP customers?
~fuck off HP: Call them early in the day or late. Don't forget any personal or account information you might need for HP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck off HP taken from his HP customer service problem that occurred on November 18th, 2017.