HSN.com: I just purchased a pair of drop earrings...
A HSN.com customer review by GetHuman user GetHuman-261178 from November 15th, 2017
Background on GetHuman-261178's case
GetHuman: GetHuman-261178 - can you tell our other HSN.com customers when your case took place?
GetHuman-261178: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to HSN.com, and if so, how?
GetHuman: And which of these common HSN.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-261178 a list of common HSN.com problems)
GetHuman-261178: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-261178's review of HSN.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HSN.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-261178: I just purchased a pair of drop earrings (******), a ring (******), and the kitty pin (******) which I will wear as a necklace. I have been waiting for forever to get enough nerve to purchase Imperial Pearls, and now I did it. Thanks so much. Lynne in San Jose, CA.
GetHuman: Let's quantify your experience contacting HSN.com. On a scale of 1 to 5, how easy is it go get help on a HSN.com problem?
GetHuman-261178: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-261178: I'd give them a three out of five on communication.
GetHuman: And what about HSN.com's ability to quickly and effectively address your problem?
GetHuman-261178: For that I would say four out of five.
GetHuman: And finally- any advice for other HSN.com customers?
GetHuman-261178: Call them early in the day or late. Don't forget any personal or account information you might need for HSN.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-261178 taken from his HSN.com customer service problem that occurred on November 13th, 2017.