Haband: You say you have ** hour service, however at...
A Haband customer review by GetHuman user ~Emil from November 25th, 2017
Background on ~Emil's case
GetHuman: ~Emil - can you tell our other Haband customers when your case took place?
~Emil: Yes I can. It was late at night, on November 15th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~Emil a list of common Haband problems)
~Emil: "Complaint" was why I was trying to call.
~Emil's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Emil: You say you have ** hour service, however at *:** pm PT, there is not one to answer, EXCEPT to take an order.**I made an order totaling about $*** or more on January ** and paid extra for two day delivery. It is now Jan ** and I have received NOTHING! Why pay for quick delivery? All I have received is ** ads each day as email and countless ridiculous certificates of being a VIP. I am leaving on a trip tomorrow and thought I'd have a selection to take with me. At this point the whole order will be unopened (when delivered, if ever) and returned.**Emil Baijot, Bellingham Wa
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~Emil: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Emil: I'd give them a one out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~Emil: For that I would say two out of five.
GetHuman: And finally- any advice for other Haband customers?
~Emil: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Emil taken from his Haband customer service problem that occurred on November 15th, 2017.