Haband: My fault. Thought the problem had been correct...
A Haband customer review by GetHuman user GetHuman-23777 from November 16th, 2017
Background on GetHuman-23777's case
GetHuman: GetHuman-23777 - can you tell our other Haband customers when your case took place?
GetHuman-23777: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-23777 a list of common Haband problems)
GetHuman-23777: "Complaint" was why I was trying to call.
GetHuman-23777's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-23777: My fault. Thought the problem had been corrected about ** days ago, but only one part was taken care of and no one notified me there was another problem. The first time I was called. This time I called about my order and found it hadn't been processed. Taken care of, but I should have been notified.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-23777: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-23777: I'd give them a five out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-23777: For that I would say four out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-23777: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-23777 taken from his Haband customer service problem that occurred on November 14th, 2017.