Hamilton Beach: Resolved nothing and all they did was try to da...
A Hamilton Beach customer review by GetHuman user ~pissed off from November 27th, 2017
Background on ~pissed off's case
GetHuman: ~pissed off - can you tell our other Hamilton Beach customers when your case took place?
~pissed off: Yes. It was evening, on November 24th.
GetHuman: Did you reach out to Hamilton Beach, and if so, how?
GetHuman: And which of these common Hamilton Beach customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common Hamilton Beach problems)
~pissed off: "Repairs" was why I was trying to call.
~pissed off's review of Hamilton Beach customer service
GetHuman: So how would you sum up your experience for GetHuman's Hamilton Beach customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: Resolved nothing and all they did was try to dance around the problem. In the end I gave up and will never buy a hamilton beach product again !!!
GetHuman: Let's quantify your experience contacting Hamilton Beach. On a scale of 1 to 5, how easy is it go get help on a Hamilton Beach problem?
~pissed off: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a five out of five on communication.
GetHuman: And what about Hamilton Beach's ability to quickly and effectively address your problem?
~pissed off: For that I would say five out of five.
GetHuman: And finally- any advice for other Hamilton Beach customers?
~pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Hamilton Beach to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his Hamilton Beach customer service problem that occurred on November 24th, 2017.