Hampton Inn: Stayed at a lot if hamptons while traveling for...

A Hampton Inn customer review by GetHuman user GetHuman-404685 from November 26th, 2017

Background on GetHuman-404685's case

GetHuman: GetHuman-404685 - can you tell our other Hampton Inn customers when your case took place?
GetHuman-404685: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to Hampton Inn, and if so, how?
GetHuman-404685: I used the 800-426-7866 number I found for on the GetHuman Hampton Inn customer phone number page I was on: Hampton Inn Customer Service Phone Number
GetHuman: And which of these common Hampton Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404685 a list of common Hampton Inn problems)
GetHuman-404685: "Insurance claim" was why I was trying to call.

GetHuman-404685's review of Hampton Inn customer service

GetHuman: So how would you sum up your experience for GetHuman's Hampton Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404685: Stayed at a lot if hamptons while traveling for business. Times are hard now and I needed work af one. Applied early on--the woman who took app was impressed (retired teacher). Said she would get my app to the g m who would schedule an interview w me the next week. Nothing happened. I called the next week--they were just starting to interview, so I called and left * messages. None of these were returned. I called today--positions were Already filled. "We had a lot, a lot of applications--** or **. We filled the positions." I will never stay at Hampton Inns again--and Oneonta Hampton--please boycott it!
GetHuman: Let's quantify your experience contacting Hampton Inn. On a scale of 1 to 5, how easy is it go get help on a Hampton Inn problem?
GetHuman-404685: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404685: I'd give them a one out of five on communication.
GetHuman: And what about Hampton Inn's ability to quickly and effectively address your problem?
GetHuman-404685: For that I would say four out of five.
GetHuman: And finally- any advice for other Hampton Inn customers?
GetHuman-404685: Call them early in the day or late. Don't forget any personal or account information you might need for Hampton Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404685 taken from his Hampton Inn customer service problem that occurred on November 19th, 2017.

Hampton Inn

1.50 of 5 stars | 18 reviews

GetHuman-404685's Hampton Inn Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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