Harborfreight.com: they stink , cheap products , break easily, no...
A Harborfreight.com customer review by GetHuman user GetHuman-372784 from November 21st, 2017
Background on GetHuman-372784's case
GetHuman: GetHuman-372784 - can you tell our other Harborfreight.com customers when your case took place?
GetHuman-372784: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Harborfreight.com, and if so, how?
GetHuman: And which of these common Harborfreight.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-372784 a list of common Harborfreight.com problems)
GetHuman-372784: "Cancel order" was why I was trying to call.
GetHuman-372784's review of Harborfreight.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Harborfreight.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-372784: they stink , cheap products , break easily, no parts, not able to speak with someone who knows anything.
GetHuman: Let's quantify your experience contacting Harborfreight.com. On a scale of 1 to 5, how easy is it go get help on a Harborfreight.com problem?
GetHuman-372784: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-372784: I'd give them a one out of five on communication.
GetHuman: And what about Harborfreight.com's ability to quickly and effectively address your problem?
GetHuman-372784: For that I would say two out of five.
GetHuman: And finally- any advice for other Harborfreight.com customers?
GetHuman-372784: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Harborfreight.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-372784 taken from his Harborfreight.com customer service problem that occurred on November 16th, 2017.