I get sick of every time I go to Hardee's in th...

A Hardee's customer review by GetHuman user ~Chenoa from November 26th, 2017

Background on ~Chenoa's case

GetHuman: ~Chenoa - can you tell our other Hardee's customers when your case took place?
~Chenoa: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Hardee's, and if so, how?
~Chenoa: I used the 877-799-7827 number I found for on the GetHuman Hardee's customer phone number page I was on: Hardee's Customer Service Phone Number
GetHuman: And which of these common Hardee's customer issues best describes the reason you wanted to talk to them?
(Shows ~Chenoa a list of common Hardee's problems)
~Chenoa: "Complaint" was why I was trying to call.

~Chenoa's review of Hardee's customer service

GetHuman: So how would you sum up your experience for GetHuman's Hardee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chenoa: I get sick of every time I go to Hardee's in the am, this girl that runs the drive-thru rushes you. Talks over you when ordering and when you notify her that she is being obnoxious she commenced to be even MORE obnoxious. Someone needs to fix that. And someone needs to tell her that just because she smiles and say have a great day does not make it any better. I am highly upset because this is not the first time.
GetHuman: Let's quantify your experience contacting Hardee's. On a scale of 1 to 5, how easy is it go get help on a Hardee's problem?
~Chenoa: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chenoa: I'd give them a two out of five on communication.
GetHuman: And what about Hardee's's ability to quickly and effectively address your problem?
~Chenoa: For that I would say one out of five.
GetHuman: And finally- any advice for other Hardee's customers?
~Chenoa: Call them early in the day or late. Don't forget any personal or account information you might need for Hardee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chenoa taken from his Hardee's customer service problem that occurred on November 23rd, 2017.

Hardee's

3.00 of 5 stars | 30 reviews

~Chenoa's Hardee's Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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