Hardee's: I reported the issue and the information is to...

A Hardee's customer review by GetHuman user ~Jimk from November 27th, 2017

Background on ~Jimk's case

GetHuman: ~Jimk - can you tell our other Hardee's customers when your case took place?
~Jimk: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Hardee's, and if so, how?
~Jimk: I used the 877-799-7827 number I found for on the GetHuman Hardee's customer phone number page I was on: Hardee's Customer Service Phone Number
GetHuman: And which of these common Hardee's customer issues best describes the reason you wanted to talk to them?
(Shows ~Jimk a list of common Hardee's problems)
~Jimk: "Complaint" was why I was trying to call.

~Jimk's review of Hardee's customer service

GetHuman: So how would you sum up your experience for GetHuman's Hardee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jimk: I reported the issue and the information is to be passed to the restaurant management and legal department for resolution. They requested my phone number, email address, and physical address for correspondence.
GetHuman: Let's quantify your experience contacting Hardee's. On a scale of 1 to 5, how easy is it go get help on a Hardee's problem?
~Jimk: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jimk: I'd give them a three out of five on communication.
GetHuman: And what about Hardee's's ability to quickly and effectively address your problem?
~Jimk: For that I would say two out of five.
GetHuman: And finally- any advice for other Hardee's customers?
~Jimk: Call them early in the day or late. Don't forget any personal or account information you might need for Hardee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jimk taken from his Hardee's customer service problem that occurred on November 22nd, 2017.

Hardee's

3.00 of 5 stars | 30 reviews

~Jimk's Hardee's Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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