Hardee's: IM sick of always getting parked. Every single...

A Hardee's customer review by GetHuman user ~unhappy customer from November 18th, 2017

Background on ~unhappy customer's case

GetHuman: ~unhappy customer - can you tell our other Hardee's customers when your case took place?
~unhappy customer: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to Hardee's, and if so, how?
~unhappy customer: I used the 877-799-7827 number I found for on the GetHuman Hardee's customer phone number page I was on: Hardee's Customer Service Phone Number
GetHuman: And which of these common Hardee's customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy customer a list of common Hardee's problems)
~unhappy customer: "Cancel a reservation" was why I was trying to call.

~unhappy customer's review of Hardee's customer service

GetHuman: So how would you sum up your experience for GetHuman's Hardee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy customer: IM sick of always getting parked. Every single time I come. Today I ordered * biscuits and got told to park. When I pulled around two cars were in front of me waiting. This is horrible service. You need to get this store together
GetHuman: Let's quantify your experience contacting Hardee's. On a scale of 1 to 5, how easy is it go get help on a Hardee's problem?
~unhappy customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy customer: I'd give them a one out of five on communication.
GetHuman: And what about Hardee's's ability to quickly and effectively address your problem?
~unhappy customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Hardee's customers?
~unhappy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Hardee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy customer taken from his Hardee's customer service problem that occurred on November 9th, 2017.


3.00 of 5 stars | 30 reviews

~unhappy customer's Hardee's Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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