In Hardee's on Taylor Road, Montgomery, AL orde...

A Hardee's customer review by GetHuman user ~Mark8Man1 from November 21st, 2017

Background on ~Mark8Man1's case

GetHuman: ~Mark8Man1 - can you tell our other Hardee's customers when your case took place?
~Mark8Man1: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Hardee's, and if so, how?
~Mark8Man1: I used the 877-799-7827 number I found for on the GetHuman Hardee's customer phone number page I was on: Hardee's Customer Service Phone Number
GetHuman: And which of these common Hardee's customer issues best describes the reason you wanted to talk to them?
(Shows ~Mark8Man1 a list of common Hardee's problems)
~Mark8Man1: "Complaint" was why I was trying to call.

~Mark8Man1's review of Hardee's customer service

GetHuman: So how would you sum up your experience for GetHuman's Hardee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mark8Man1: In Hardee's on Taylor Road, Montgomery, AL ordered cheeseburger and medium drink. Only * customers in the place including me. Took close to ** minutes to get the burger, the place was not well kept, trash on tables, floor, no napkins in any dispenser on the tables, water all over the floor in front of the drink dispensers, the employees were more into talking among themselves and getting their work schedule than they were in serving customers. I am not one to complain, but if I owned this business the whole crew would be replaced with some dedicated employees or I would close it down. It does not take much to make sure the place is clean and presentable in line with Hardee's reputation.
GetHuman: Let's quantify your experience contacting Hardee's. On a scale of 1 to 5, how easy is it go get help on a Hardee's problem?
~Mark8Man1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mark8Man1: I'd give them a two out of five on communication.
GetHuman: And what about Hardee's's ability to quickly and effectively address your problem?
~Mark8Man1: For that I would say one out of five.
GetHuman: And finally- any advice for other Hardee's customers?
~Mark8Man1: Call them early in the day or late. Don't forget any personal or account information you might need for Hardee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mark8Man1 taken from his Hardee's customer service problem that occurred on November 15th, 2017.


3.00 of 5 stars | 30 reviews

~Mark8Man1's Hardee's Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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