Hardee's: Ordered breakfast with a Soda at the drivethru...

A Hardee's customer review by GetHuman user ~Nauseated from November 21st, 2017

Background on ~Nauseated's case

GetHuman: ~Nauseated - can you tell our other Hardee's customers when your case took place?
~Nauseated: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Hardee's, and if so, how?
~Nauseated: I used the 877-799-7827 number I found for on the GetHuman Hardee's customer phone number page I was on: Hardee's Customer Service Phone Number
GetHuman: And which of these common Hardee's customer issues best describes the reason you wanted to talk to them?
(Shows ~Nauseated a list of common Hardee's problems)
~Nauseated: "Cancel a reservation" was why I was trying to call.

~Nauseated's review of Hardee's customer service

GetHuman: So how would you sum up your experience for GetHuman's Hardee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nauseated: Ordered breakfast with a Soda at the drivethru. When I got to work, there was bright purple lipstick on both sides of the lid of my drink. The girl at the window had been wearing bright purple lipstick. She had apparently stuck it in her mouth to hold, while getting our order ready.... As I was already at work I could not take my order back. Needless to say, it went right into the garbage.... DISGUSTING!
GetHuman: Let's quantify your experience contacting Hardee's. On a scale of 1 to 5, how easy is it go get help on a Hardee's problem?
~Nauseated: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nauseated: I'd give them a three out of five on communication.
GetHuman: And what about Hardee's's ability to quickly and effectively address your problem?
~Nauseated: For that I would say four out of five.
GetHuman: And finally- any advice for other Hardee's customers?
~Nauseated: Call them early in the day or late. Don't forget any personal or account information you might need for Hardee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nauseated taken from his Hardee's customer service problem that occurred on November 19th, 2017.

Hardee's

3.00 of 5 stars | 30 reviews

~Nauseated's Hardee's Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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