Hardee's: Ordered the maple suasage for breakfast as show...
A Hardee's customer review by GetHuman user GetHuman-280503 from November 19th, 2017
Background on GetHuman-280503's case
GetHuman: GetHuman-280503 - can you tell our other Hardee's customers when your case took place?
GetHuman-280503: Yup. It was evening, on November 12th.
GetHuman: Did you reach out to Hardee's, and if so, how?
GetHuman: And which of these common Hardee's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-280503 a list of common Hardee's problems)
GetHuman-280503: "Cancel a reservation" was why I was trying to call.
GetHuman-280503's review of Hardee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Hardee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-280503: Ordered the maple suasage for breakfast as shown in the picture (* link sausages, egg on biscuit). I received texas toast with one sausage pattie, egg, and a slice of cheese instead. It looked old. It was cold, and not what I ordered. Took it back to the counter and told them that. A worker took the wrapped sandwich, threw it in the garbage, took it out the garbage, went to the cook way in the back. I waited for another sandwhich. I received the same one back. I requested a refund.
GetHuman: Let's quantify your experience contacting Hardee's. On a scale of 1 to 5, how easy is it go get help on a Hardee's problem?
GetHuman-280503: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-280503: I'd give them a four out of five on communication.
GetHuman: And what about Hardee's's ability to quickly and effectively address your problem?
GetHuman-280503: For that I would say three out of five.
GetHuman: And finally- any advice for other Hardee's customers?
GetHuman-280503: Call them early in the day or late. Don't forget any personal or account information you might need for Hardee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-280503 taken from his Hardee's customer service problem that occurred on November 12th, 2017.