Hardee's: with regret your services in some main branches...

A Hardee's customer review by GetHuman user ~walid Khoury from November 17th, 2017

Background on ~walid Khoury's case

GetHuman: ~walid Khoury - can you tell our other Hardee's customers when your case took place?
~walid Khoury: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to Hardee's, and if so, how?
~walid Khoury: I used the 877-799-7827 number I found for on the GetHuman Hardee's customer phone number page I was on: Hardee's Customer Service Phone Number
GetHuman: And which of these common Hardee's customer issues best describes the reason you wanted to talk to them?
(Shows ~walid Khoury a list of common Hardee's problems)
~walid Khoury: "Overcharge/Strange charge" was why I was trying to call.

~walid Khoury's review of Hardee's customer service

GetHuman: So how would you sum up your experience for GetHuman's Hardee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~walid Khoury: with regret your services in some main branches felling down, I had very bad experience two days back points as the follow *- tables are dirty restaurant wasn't busy *- order taker was rude and layer. *- About you offer we found the flyer on the table so I checked with him again he said you have to pay more * riyals and another staff said this offer is only at lunch time!!!! I called the supervisor and I explained for him all the above points and he served for me BBQ sauce (was out of stock)!!!!! walid Khoury **********
GetHuman: Let's quantify your experience contacting Hardee's. On a scale of 1 to 5, how easy is it go get help on a Hardee's problem?
~walid Khoury: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~walid Khoury: I'd give them a four out of five on communication.
GetHuman: And what about Hardee's's ability to quickly and effectively address your problem?
~walid Khoury: For that I would say five out of five.
GetHuman: And finally- any advice for other Hardee's customers?
~walid Khoury: Call them early in the day or late. Don't forget any personal or account information you might need for Hardee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~walid Khoury taken from his Hardee's customer service problem that occurred on November 14th, 2017.


3.00 of 5 stars | 30 reviews

~walid Khoury's Hardee's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hardee's, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hardee's in any way.

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