Hearst Corporation: Had different rates for renewal of gift subscri...
A Hearst Corporation customer review by GetHuman user ~Tessa from November 23rd, 2017
Background on ~Tessa's case
GetHuman: ~Tessa - can you tell our other Hearst Corporation customers when your case took place?
~Tessa: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Hearst Corporation, and if so, how?
GetHuman: And which of these common Hearst Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Tessa a list of common Hearst Corporation problems)
~Tessa: "None of those really matches why I wanted to call Hearst Corporation that day." was why I was trying to call.
~Tessa's review of Hearst Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Hearst Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tessa: Had different rates for renewal of gift subscriptions plus my own. Consolidated at one rate for all. Very satisfied.
GetHuman: Let's quantify your experience contacting Hearst Corporation. On a scale of 1 to 5, how easy is it go get help on a Hearst Corporation problem?
~Tessa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tessa: I'd give them a three out of five on communication.
GetHuman: And what about Hearst Corporation's ability to quickly and effectively address your problem?
~Tessa: For that I would say four out of five.
GetHuman: And finally- any advice for other Hearst Corporation customers?
~Tessa: Call them early in the day or late. Don't forget any personal or account information you might need for Hearst Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tessa taken from his Hearst Corporation customer service problem that occurred on November 22nd, 2017.