Hearst Magazines: I had canceled a Popular Mechanics magazine wit...
A Hearst Magazines customer review by GetHuman user GetHuman-326844 from October 28th, 2017
Background on GetHuman-326844's case
GetHuman: GetHuman-326844 - can you tell our other Hearst Magazines customers when your case took place?
GetHuman-326844: Yes. It was morning, on October 23rd.
GetHuman: Did you reach out to Hearst Magazines, and if so, how?
GetHuman: And which of these common Hearst Magazines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-326844 a list of common Hearst Magazines problems)
GetHuman-326844: "Update Account Info" was why I was trying to call.
GetHuman-326844's review of Hearst Magazines customer service
GetHuman: So how would you sum up your experience for GetHuman's Hearst Magazines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-326844: I had canceled a Popular Mechanics magazine with continuous service a few months ago but I keep receiving invoices and letters saying that my good standing with them (Hearst Magazines) is at risk. They did answer this * as Food Network. I pressed zero and got a customer service person that had no trouble making sure that my subscription was canceled. This was very quick and easy.
GetHuman: Let's quantify your experience contacting Hearst Magazines. On a scale of 1 to 5, how easy is it go get help on a Hearst Magazines problem?
GetHuman-326844: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-326844: I'd give them a three out of five on communication.
GetHuman: And what about Hearst Magazines's ability to quickly and effectively address your problem?
GetHuman-326844: For that I would say five out of five.
GetHuman: And finally- any advice for other Hearst Magazines customers?
GetHuman-326844: Call them early in the day or late. Don't forget any personal or account information you might need for Hearst Magazines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-326844 taken from his Hearst Magazines customer service problem that occurred on October 23rd, 2017.