Hearst Magazines: I will never order from Hearst Magazine again...
A Hearst Magazines customer review by GetHuman user ~Ruth from November 22nd, 2017
Background on ~Ruth's case
GetHuman: ~Ruth - can you tell our other Hearst Magazines customers when your case took place?
~Ruth: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Hearst Magazines, and if so, how?
GetHuman: And which of these common Hearst Magazines customer issues best describes the reason you wanted to talk to them?
(Shows ~Ruth a list of common Hearst Magazines problems)
~Ruth: "Cancel Account" was why I was trying to call.
~Ruth's review of Hearst Magazines customer service
GetHuman: So how would you sum up your experience for GetHuman's Hearst Magazines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ruth: I will never order from Hearst Magazine again. First you received a check on March **, **** an did not present it for payment until May **, ****. Secondly, you cancelled my subscriptions (two magazines) for non payment. I have called and gotten the run around several times. So, today I tried again, after being given two different phone numbers to call. Hopefully, I spoke with Bill at extension **** and he said I would get my refund in *-* weeks.. Time will tell. JUST WANT MY $** REFUND!!!!!!!
GetHuman: Let's quantify your experience contacting Hearst Magazines. On a scale of 1 to 5, how easy is it go get help on a Hearst Magazines problem?
~Ruth: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ruth: I'd give them a five out of five on communication.
GetHuman: And what about Hearst Magazines's ability to quickly and effectively address your problem?
~Ruth: For that I would say four out of five.
GetHuman: And finally- any advice for other Hearst Magazines customers?
~Ruth: Call them early in the day or late. Don't forget any personal or account information you might need for Hearst Magazines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ruth taken from his Hearst Magazines customer service problem that occurred on November 15th, 2017.