Herff Jones: great, very helpful, very quick (short automate...
A Herff Jones customer review by GetHuman user GetHuman-173537 from November 15th, 2017
Background on GetHuman-173537's case
GetHuman: GetHuman-173537 - can you tell our other Herff Jones customers when your case took place?
GetHuman-173537: Yeah. It was morning, on November 6th.
GetHuman: Did you reach out to Herff Jones, and if so, how?
GetHuman: And which of these common Herff Jones customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-173537 a list of common Herff Jones problems)
GetHuman-173537: "Complaint" was why I was trying to call.
GetHuman-173537's review of Herff Jones customer service
GetHuman: So how would you sum up your experience for GetHuman's Herff Jones customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-173537: great, very helpful, very quick (short automated menu) I wish this phone number was listed officially!
GetHuman: Let's quantify your experience contacting Herff Jones. On a scale of 1 to 5, how easy is it go get help on a Herff Jones problem?
GetHuman-173537: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-173537: I'd give them a five out of five on communication.
GetHuman: And what about Herff Jones's ability to quickly and effectively address your problem?
GetHuman-173537: For that I would say one out of five.
GetHuman: And finally- any advice for other Herff Jones customers?
GetHuman-173537: Call them early in the day or late. Don't forget any personal or account information you might need for Herff Jones to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-173537 taken from his Herff Jones customer service problem that occurred on November 6th, 2017.