Hewlett Packard - Business Support: I called and after explaining the situation, it...
A Hewlett Packard - Business Support customer review by GetHuman user ~dontbuyhp! from October 31st, 2017
Background on ~dontbuyhp!'s case
GetHuman: ~dontbuyhp! - can you tell our other Hewlett Packard - Business Support customers when your case took place?
~dontbuyhp!: Yes. It was morning, on October 22nd.
GetHuman: Did you reach out to Hewlett Packard - Business Support, and if so, how?
GetHuman: And which of these common Hewlett Packard - Business Support customer issues best describes the reason you wanted to talk to them?
(Shows ~dontbuyhp! a list of common Hewlett Packard - Business Support problems)
~dontbuyhp!: "Where to buy" was why I was trying to call.
~dontbuyhp!'s review of Hewlett Packard - Business Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Hewlett Packard - Business Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dontbuyhp!: I called and after explaining the situation, it took ** minutes to simply tell me that someone else would need to call me. Do not buy from HP Business, you will be sorry!!!!!! I have paid my IT guy to replace all of the parts on this computer more than a new one from a different company would cost, very poor customer service!!!!
GetHuman: Let's quantify your experience contacting Hewlett Packard - Business Support. On a scale of 1 to 5, how easy is it go get help on a Hewlett Packard - Business Support problem?
~dontbuyhp!: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dontbuyhp!: I'd give them a two out of five on communication.
GetHuman: And what about Hewlett Packard - Business Support's ability to quickly and effectively address your problem?
~dontbuyhp!: For that I would say one out of five.
GetHuman: And finally- any advice for other Hewlett Packard - Business Support customers?
~dontbuyhp!: Call them early in the day or late. Don't forget any personal or account information you might need for Hewlett Packard - Business Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dontbuyhp! taken from his Hewlett Packard - Business Support customer service problem that occurred on October 22nd, 2017.