Hewlett Packard - Business Support: idiots they want to charge you and then they...
A Hewlett Packard - Business Support customer review by GetHuman user ~Sophiasma from November 24th, 2017
Background on ~Sophiasma's case
GetHuman: ~Sophiasma - can you tell our other Hewlett Packard - Business Support customers when your case took place?
~Sophiasma: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Hewlett Packard - Business Support, and if so, how?
GetHuman: And which of these common Hewlett Packard - Business Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Sophiasma a list of common Hewlett Packard - Business Support problems)
~Sophiasma: "Warranty claim" was why I was trying to call.
~Sophiasma's review of Hewlett Packard - Business Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Hewlett Packard - Business Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sophiasma: idiots they want to charge you and then they want to have access to your computer. I won't let anyone do that ever.
GetHuman: Let's quantify your experience contacting Hewlett Packard - Business Support. On a scale of 1 to 5, how easy is it go get help on a Hewlett Packard - Business Support problem?
~Sophiasma: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sophiasma: I'd give them a five out of five on communication.
GetHuman: And what about Hewlett Packard - Business Support's ability to quickly and effectively address your problem?
~Sophiasma: For that I would say four out of five.
GetHuman: And finally- any advice for other Hewlett Packard - Business Support customers?
~Sophiasma: Call them early in the day or late. Don't forget any personal or account information you might need for Hewlett Packard - Business Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sophiasma taken from his Hewlett Packard - Business Support customer service problem that occurred on November 19th, 2017.